How can custom hardware benefit your business?

Dialing Innovations stands out from industry competitors with our commitment to quality. In order to ensure quality VOIP, we manufacture custom-built data centers. We control all aspects of the system specific to the client’s geographic area and link accordingly with area providers.

The challenge of our business is to make the process of modernizing our clients’ call center needs and processes easier. We work diligently to develop a customized plan that will suit the clients’ needs while eliminating the headache many other companies in the field can inflict on consumers updating their phone systems and processes.

Dialing Innovations circles
Dialing Innovations Phone Systems

Custom Hardware


The router is one of the most important aspects in your network. Routers work when a device uses a public IP address and assigns an additional list or lists of private IP addresses for use by the other devices in your network. Low-grade routers will provide low-grade support to the business which will inevitably suffer many problems. The best solution is to avoid using a poor quality router.

Dialing Innovations offers custom business class routers in order to meet the specific needs of our clients’ call centers. We will take the time needed to understand your network, the environment, and your IT provider to ensure reliability and efficiency in your network.

DI Buisness Class Router

Product Specifications:

  • Multiple WAN interfaces: support Fast Ethernet/Gigabit Ethernet/10GbE ports, OC3~OC48 POS/CPOS, and ATM ports.
  • Flexible port selection provides a combination of fiber/copper interface modules, 100/1000BASE-X auto-speed selection, and 10/100/1000BASE-T auto-speed detection plus auto duplex and MDI/MDI-X
  • Speeds adaptable between 155 M POS/622 M POS/Gigabit Ethernet
System Level


An electronic switching system uses digital and computerized devices to connect telephone circuits to receive, process and forward data to its destination program application through the use of digital transmission packets.

Dell PowerConnect 2824 Specifications

  • Enclosure Type: Desktop, rack-mountable - 1U
  • Subtype: Gigabit Ethernet
  • Ports: 24 x 10/100/1000 + 2 x combo Gigabit SFP
  • Switching capacity: 48 Gbps
  • Forwarding performance: 35.6 Mpps
  • Virtual interfaces (VLANs) per port for 802.1q: 64
  • QoS hardware queues: 4
  • VLAN tags per device: 4096
  • MAC Address Table Size: 8K entries


VOIP Phones

Cisco VOIP Phones

Cisco SPA525G 5-Line IP Phone with Color Display

An excellent choice for businesses that require an enhanced user experience with a hosted IP telephony service, an IP private branch exchange (PBX), or a large-scale IP Centrex deployment.

  • Features include five active lines
  • Dual switched Ethernet ports
  • 802.3af PoE support
  • 3.2-inch QVGA color display
  • Full-duplex, high-quality speakerphone
  • Bluetooth interface, a Wireless-G (802.11g) client
  • 2.5-mm stereo headset port, and a USB 2.0 host port
  • Each line can be configured independently to use a unique phone number (or extension) or can use a shared number that is assigned to multiple phones.
POE Options


Cisco SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch

Advanced voice and data communications features that small businesses need to stay productive and responsive. Based on Session Initiation Protocol (SIP), the Cisco SPA514G (Figure 1) has been tested to ensure complete interoperability with leading voice over IP (VoIP) equipment from voice over IP infrastructure leaders, enabling service providers to quickly roll out competitive, feature-rich services to their customers.

  • Full-featured 4-line business-class IP phone supporting Power over Ethernet (PoE)
  • Connects directly to an Internet telephone service provider or to an IP PBX
  • Dual Gigabit Ethernet switched ports, speakerphone, caller ID, call hold, conferencing, and more
  • Easy installation and secure remote provisioning, as well as menu-based and web-based configuration
  • Supports up to two Cisco SPA500S Expansion Modules adding up to 64 additional keys
  • Supports both SIP and SPCP Protocol with Cisco Unified Communication 500 Series
POE Options

Business-Class Color IP Phones

Product Description:

Large Vivid Color Display – User Configured Themes and Multi-Dimensional Navigation Up to 12/24 Lines or Call Appearances* – Programmable Across Six (6) VoIP Services Secure Remote Provisioning and Management Versatility via SP’s High Definition Speech Technology for Crystal-Clear Conversations Headset Support via RJ9, 3.5mm Jacks (EHS Support) or Bluetooth Dual Ethernet with Power over Ethernet (PoE): Gigabit Ethernet (OBi1062) or Fast Ethernet (OBi1032) Integrated WiFi Connectivity – Built-in or Via OBiWiFi USB Adapter Built-In Five Party Conference Bridge Personal Contact Phone Book with Import/Export/Sync Functions, Call History, Picture Caller ID Obihai Call Routing and Bridging Technology


Custom Computers

Custom Desktops

Custom Desktop Computers

All of our PC systems are built with a modular design that allows you to upgrade or add to the system. If you can't find the perfect desktop or server for your requirements — No Problem! Contact us with your requirements and we will custom configure a system to meet your needs. Quotes are created and sent to you within 24 hours. Even then, you can make adjustments.

Product Teirs

Peripherals & Accessories

Desktops Peripherals

LED Monitors

Product Description:

Create a visual connection with LG’s desktop displays. Whatever the application: from widescreen enterprise displays for office settings to our advanced Super Energy Saving and LED-backlit monitors for education and financial institutions, our monitors are matched to the unique demands of your environment.


Microsoft Wireless Desktop (Keyboard & Mouse)

Product Description:

Choose the Microsoft Wireless Desktop 2000 Keyboard and Mouse when you desire a convenient, flexible and easy to use keyboard with such features as Advanced Encryption Standard (AES), which encrypts what you type to help to protect your business and personal information. This desktop also allows you to operate your keyboard while sitting on your couch or expediently put away the keyboard and mouse without wrangling with wild wires.


Logitech Digital USB Speakers

Product Description:

There are plenty of speakers out there, with more features than you'll ever use, and price tags that will make millionaires blink. Sometimes, you just want a good basic set of speakers. These speakers will deliver what you need: acoustic quality stereo sound. The controls are all you ever really want: volume control, USB connectivity and a LED power indicator. These speakers will keep sound quality up without putting a hole in your pocket.


Logitech Headsets


● Laser-tuned drivers with minimum distortion for cyrstal clear conversations   ● Noise-canceling unidirectional microphone reduces background noise   ● Padded headband and ear cups with built-in equalizer   ● Optimized for Microsoft Lync 2010 so you can capitalize on teleconferencing and unified communications.   ● This business product ships in brown box with no retail packaging


VOIP Accessories

Analog to VOIP Converter

Product Description:

With OBi devices, you are in control of your communications life. From the OBi's on-board connections as well as via the internet, you have the power to leverage mobile, fixed line and Internet telephone services to their maximum value for your home and business. The OBi devices are stand-alone, purpose-built products with a high-performance "system on a chip" platform to ensure high-quality voice conversations. Every OBi device has high availability and reliability.