Dialing Innovations respects your privacy. We have created a privacy statement for the visitors to our publicly accessible websites which includes dialinginnovations.com, ipc-ivr.com, benfranklindata.com, and other websites where this privacy statement is provided in order to help you better understand what information we collect, how that information is used, and why we collect the information.  The use of websites by all visitors where this privacy statement is posted are governed by this privacy statement.

In this notice, all websites operated by Dialing Innovations will be referred to as “Site”.  The words “our”, “us”, and “we”, refer to Dialing Innovations and our affiliates (which includes any person or entity that controls us, is controlled by us, or is under common control with us, such as subsidiary, parent company, or our team members).

Before a visitor submits any information on or through the Site, we encourage all visitors to carefully review this notice.  By using any part of the Site, as a visitor you consent to the collection, use, disclosure and sharing of your information as further described and provided herein.

Information That Is Collected.

We collect information from you when you use the Site with or without registration and upon registration.

When you visit our Site without registration,  we  and our service providers acting on our behalf automatically collect certain information using tracking technologies like cookies, web beacons, and similar technologies that collect data such as non-personal information related to your IP address, web browser, and operating system information.

We offer opportunities for you to share your information with us directly upon registration such as request  a demo, request to live chat, submit a contact us request, subscribe to our newsletter,  place an order, or completing any of the other web forms.  Upon registration and in connection with completing any web form, we will collect the information your provide to us and you may be asked to enter in personal information, such as your first name, email address, physical address, company name, phone number, and username and password.  You are responsible for the accuracy of the information you submit to us in connection to our Site.  You are also responsible for your use of your password and its use by anyone to whom you disclose it or who obtains it from you.  If you use the Site without registration, the only information we collect will be non-personal information related to your IP address, web browser, and operating system information.

Any links that take you away from our Site may not be related and you are subject to the terms and privacy policy of those websites and not our Site.

How The Information Is Used and Why We Collect The Information.

For the information that we collect automatically through tracking technologies, we will use that information to analyze and evaluate how visitors to the Site use the Site and it's pages, navigation, and features.  By collecting this data automatically it helps us understand how we can improve our Site and track performance on our Site and its pages, navigation, and features.  We also use a variety of third party services such as advertising and analytic services, vendors, affiliates, and consultants to help  us  analyze the use of our Site by visitors.  

The Site and these services use “cookies”, which are text files placed on your computer to collect  and log standard internet data  and visitor behavior, which are done in anonymous form.  Some data generated by the cookies about visitors could be transmitted to a third-party service and used to evaluate your use of the Site in order to gather statistical information on website activity and audience for the Site.  The information that the Site automatically collects and could transmit to a third-party service is information that the third-party service needs in order to perform their work on our behalf, such as website analytics, re-marketing, impression reporting, demographics, interest reporting, audience reporting, and ad impressions.  These third party services must prove reasonable assurances that they will appropriately safeguard the data collected from our Site.

We may choose to disclose your data to a third party if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or government request, to enforce our own agreements and policies, to protect the overall security and integrity of the Site, to protect our company or companies, or the public from harm or illegal activities, or to respond to an emergency which is believed in good faith to disclose information in preventing death or serious injury.  In the event that we  are required by law to disclose any of your information that directly identifies you, the will use  reasonable efforts to provide notice to you of any such disclosures and requirements.  We will object to requests that we do not believe were issued properly by law.

You may choose to accept or decline cookies using most web browsers that automatically default to accepting them, but you should be able to adjust your browser settings to decline or block cookies.  In doing so, visitors could disable some of the functionality on our site.   If you want to opt-out of the web analytics that are gathered automatically from this Site, visit your web browser website and see help resources for more details on installing and uninstalling add-on.

If our company our companies go through a corporate sale, merger, acquisition, reorganization, dissolution, successor, or any similar event, data we gather from visitors to the Site may be part of the assets transferred or shared in connection with any such transaction as described in this notice.

For the information we collect from visitors that register, you consent to our right to send you communications and marketing materials related to services or products provided to you by our company or companies that may otherwise be of interest to you, including services or products from our partners and third party services.  You will have an opportunity to opt-out of receiving marketing communications by following the instructions provided on the communication.

Our companies are located in the United States and if you live outside of the United States, by using our Site and providing information through the use of our Site either with or without registration or upon registration, you agree and consent to our collection, transfer, and processing of such information in accordance to this Privacy Statement under the applicable laws of the United States.  As a visitor to our Site, you are solely responsible for compliance with any data protection-or privacy obligations in your jurisdiction.

As headquartered in the United States, our company and companies recognize that some United States residence are entitled to request and receive once a year, free of charge, a notice from us describing  in details the type of information we share with third party services.   If you would like a copy of this notice or if you would like to modify your personal information previously provided on this Site, or if you have any questions regarding this Privacy Statement or Site, please submit a written request to the contact  address below and specify that you want “Privacy Rights Notice”.  If the state laws of Indiana require us to process your request, you will receive the notice.

We do not share, trade, or sell personal information of visitors to our Site except as described in this Privacy policy. We do not knowingly collect any personal information from a child under the age of 13 and if you believe we have any information from or about anyone under the age of 13, please contact us using the contact information below.  We are not responsible for the privacy of third-party websites that are links found on our Site and we recommend you review the privacy policy of every website you visit.  We use appropriate security measure to protect the security of the data collected on this Site both online and offline.  Please note that no website or internet transmission is completely secure, so while we are committed to protecting the data collected on this Site, we cannot guarantee that unauthorized access, hacking, data loss, or a data breach will never occur.

Changes To Our Privacy Statement

We may change our Privacy Statement from time to time and if required by law, we will comply with applicable law with respect to any changes we make to this notice.  Your use of the Site is subject to the then effective Privacy Statement. 

How To Contact Us and Resolve Disputes Related To Privacy Statement

You may contact us via email at info@dialinginnovations.com as it relates to this Privacy Statement.  Or you may write us at the address listed below as it relates to this Privacy Statement:

Dialing Innovations

6401 south east street

Indpls, Indiana 46227